Returns

Conditions for returns:

• We do not accept returns once artwork is confirmed and proceed to production.

• We do not accept returns with the reasons of you 'change your mind!

• If it is an artwork error on our part, we will replace goods or refund your Money.

• We accept returned goods for exchanging or money back guarantee IF they are defective during delivery.

• We accept returned goods for exchanging or money back guarantee IF they are an artwork error on our part.

• The return process is simple. Just take the photo on the defective goods and email to us at contact@ssastamp.com

• Please send back to us the defective goods

• We will bear the shipping charges on sending back the goods to us and also sending the replaced items to you.

• The return policy will only be effective for a period of one(1) week from the time you receive it from the shipping agent.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

QueensBay Mall Level 2,

South Zone PSC-06,

100 Persiaran Bayan Indah,

11900 Bayan Lepas, Penang.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contact@ssastamp.com